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Privacy statement

What kind of information do we collect?

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; Login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to particular pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment information (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

How do we collect information?

When you make a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address and email address. Your personal data will only be used for the specific reasons stated above.

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes:

To provide and operate the Services;

To provide our users with ongoing customer support and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

To comply with all applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our business is hosted on the platform. provides us with the online platform through which we can sell our products and services to you. Your data may be stored through's data stores, databases, and general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to the standards established by PCI-DSS as administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to inform you about your account, to troubleshoot your account, to resolve a dispute, to collect fees or monies owed, to solicit your opinion through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our user agreement, applicable national law and any agreement we have with you. For these purposes, we may contact you by email, telephone, text messages and post.

Which cookies do we use?

First Party Cookies:


Name: ForceFlashSite

Duration: Session

Purpose: When viewing a mobile site (old mobile under forces the server to display the non-mobile version and avoids redirection to the mobile site


Name: HS

Duration: Session

Purpose: Security


Name: smSession

Duration: Persistent (two days or two weeks)

Purpose: Identifies logged in members



Duration: Session

Purpose: Security



Name: svSession

Duration: Persistent (two days or two weeks)

Purpose: Identifies unique visitors and tracks a visitor's sessions on a site


Name: SSR Caching

Duration: Session

Purpose: Indicates how a site is rendered.


Name: snSession

Duration: Persistent (two days or two weeks)

Purpose: Identifies logged in site members

Third Party Cookies:

Name: TS*

Duration: Session

Purpose: Security


Name: TS01 *******

Duration: Session

Purpose: Security


Name: TSxxxxxxxx (where x is replaced by any string of numbers and letters)

Duration: Session

Purpose: Security


Name: TSxxxxxxxx_d (where x is replaced by any string of numbers and letters)

Duration: Session

Purpose: Security

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

Questions and your contact details

If you would like to: access, correct, change or delete any personal information we hold about you, please contact us by emailing

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